Return/Exchange Policy

1. Return Policy

If you are not satisfied with your purchase, you may return the product within 30 days of receipt.

Returned products must be in their original packaging, unused, with all tags and accessories attached.

Please provide proof of purchase or order number when returning products.

2. Exchange Policy

If the product you received is defective or does not match your order, you may exchange it within 30 days of receipt.

Exchanged products must be in their original packaging, unused, with all tags and accessories attached.

Please provide proof of purchase or order number when returning products.

3. Return/Exchange Process

Please contact Customer Service with your order information and reason for return/exchange.

Customer Service will provide you with detailed steps and address for return/exchange.

Please send the product back to the specified address and keep proof of delivery.

4. Refund

Once we have received and inspected your return, your refund will be processed within 7 business days.

Refunds will be made to the original payment method, and the exact time it takes to be credited to your account will depend on your payment provider.

5. Fees

Shipping costs for returns/exchanges are the responsibility of the customer, unless the item is defective or does not match the order.

If the return/exchange is due to our error, we will cover the shipping costs.

6. Contact Us

If you have any questions about our return/exchange policy or need further assistance, please contact us at:

Phone: 123-456-7890